Privacy policy

Ancient Healing Arts (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

 
1. Who We Are
Ancient Healing Arts provides holistic wellness, healing sessions, courses, and related services. We are the “data controller” for the purposes of UK data protection law.

If you have questions about this policy, you can contact us via the contact form.

 
2. Information We Collect
We may collect the following types of information:

Personal Details: Name, email address, phone number, billing address.
Booking Information: Date, time, and type of session/workshop booked.
Payment Details: Payments are processed securely via our third-party providers; we do not store full card details.
Health Information (if provided voluntarily): For certain services, you may share relevant background or health-related information. This is considered sensitive data under UK GDPR and will only be collected with your consent.
Technical Data: IP address, browser type, device information, and usage data when you browse our site.
 
3. How We Collect Your Data
Directly from you when you fill in booking forms, contact us, or subscribe to updates.
Through Booksesh.com, our third-party booking software, which processes your booking details securely on our behalf.
Automatically via cookies and similar technologies on our website (see section 8 below).
 
4. How We Use Your Data
We use your data to:

Provide and manage bookings, sessions, and events.
Process payments and send receipts.
Communicate with you about your booking, cancellations, or changes.
Send you updates, offers, or newsletters (if you have opted in).
Maintain business records and comply with legal obligations.
We will never sell your data to third parties.

 
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:

Contract: To deliver the services you have booked.
Consent: When you opt in to receive marketing or when sharing sensitive information (e.g., health details).
Legal Obligation: To comply with tax or accounting requirements.
Legitimate Interests: To improve our services and ensure site security.
 
6. Sharing Your Data
We may share your information with:

Booksesh.com (our booking provider) – to manage your bookings. Booksesh acts as a data processor under UK GDPR and processes your data securely on our behalf.
Payment providers – to process payments securely.
Service providers – for IT, website hosting, or email communications.
Authorities – if required by law.
We ensure all third parties comply with data protection regulations.

 
7. Data Retention
Booking records: retained for 7 years (for tax and accounting compliance).
Health information (if provided): retained only as long as necessary for your care, then securely deleted.
Marketing data: kept until you opt out or withdraw consent.
 
8. Cookies & Tracking
Our website may use cookies to improve user experience, track website performance, and provide relevant content. You can adjust cookie preferences in your browser settings.

 
9. Your Rights
Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing of your data.
Withdraw consent at any time (where applicable).
Data portability (request your data in a machine-readable format).
To exercise your rights, contact us at [Insert Contact Email].

 
10. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Booksesh.com and our payment providers also use secure, encrypted systems to protect your information.

 
11. International Transfers
Where third-party providers (such as Booksesh.com) transfer data outside the UK/EEA, appropriate safeguards (such as Standard Contractual Clauses) are in place to ensure your data remains protected.

 
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and if significant, we will notify you directly.

 
13. Complaints
If you are unhappy with how we use your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

This Cookie Policy explains how Ancient Healing Arts (“we”, “our”, “us”) uses cookies and similar technologies on our website.

By continuing to browse our site, you consent to the use of cookies in accordance with this policy.

 
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They help websites function, remember your preferences, and improve user experience.

 
2. Types of Cookies We Use
Strictly Necessary Cookies

Essential for the website to function properly (e.g., enabling bookings or secure login).
These cannot be switched off.
Performance & Analytics Cookies

Collect anonymous data about how visitors use our site (e.g., page views, traffic sources).
Help us improve functionality and content.
Functionality Cookies

Remember your preferences (e.g., language, region) to provide a more personalised experience.
Marketing & Third-Party Cookies

Used by third parties (such as booking or payment providers) to deliver services, track performance, and provide relevant promotions.
 
3. Third-Party Cookies
We use third-party services that may set cookies, including:

Booksesh.com – our booking provider, which may use cookies to manage session bookings.
Analytics providers (e.g., Google Analytics) – to track site performance.
Payment providers – to process transactions securely.
We do not control third-party cookies, but you can review their policies directly.

 
4. Managing Cookies
You can manage or disable cookies in your browser settings. Please note:

Blocking essential cookies may affect the functionality of our site (e.g., booking sessions).
For more information, visit www.aboutcookies.org or www.allaboutcookies.org.
 
5. Consent
When you first visit our website, you will be asked to accept through a banner or pop-up. 

 
6. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, law, or our practices. Updates will be posted on this page.

 
7. Contact Us
If you have questions about our use of cookies, please contact us using the contact form.